WE ARE DIRECTLY CONNECTED TO THE STEELDIVE FACTORY AND OUR STOCK IS IN THE EU
TERMS & CONDITIONS
GENERAL SALES CONDITIONS
These general sale conditions apply to all sales made at www.steeldivewatches.com. Any order of a product appearing on the online store requires prior acceptance of these terms and conditions. This site is normally accessible at all times to users.
Interruption due to technical maintenance can however be decided by www.steeldivewatches.com who then attempt to communicate the date and time of the operation beforehand. Similarly, the legal notice may be modified at any time: however, the user is encouraged to refer to it as often as possible in order to be informed. www.steeldivewatches.com is owned by Mattia Schillacciotti. Our Commercial Department is located in Portugal and is managed by Lígia Catarina Gonçalves Rocha Simões Ruivo, VAT number PT271588080.
Our products are guaranteed new. Product availability is indicated on the product page. However, you will be notified if products are temporarily or permanently unavailable. The pictures seen on the website are as accurate as possible.
PRIVACY & SAFETY
In the case of non-performance of contract due to extraordinary circumstances (such as fire, floods, strikes etc.) Steeldive Watches Europe disclaim all responsibility for sale interruption. Similarly, Steeldive Watches Europe cannot be held responsible for liabilities arising from data loss, hacking, viruses, or other unforeseen problems.
Prices are expressed in Euros. The price indicated in your shopping cart after your address has been validated, invoice, and customer space is the total price, including all taxes if you are eligible. It includes the price of products, handling, packaging and transportation costs. Steeldive Watches Europe reserves the right to change prices at any time. However, the price in the catalogue on the day of the order will be the only one applicable to the buyer. Please note that Steeldive Watches Europe Watches isn't responsible to pay custom duties and taxes of products sold to countries outside the EU.
You have 2 year after receiving the package to write us if there are any manufacturing defects. This does not apply to damage due to direct or indirect misuse or abuse. Steeldive Watches Europe reserves the right to determine if the product is covered under warranty program. Please write us to know how to proceed. Refer to our contacts.
Reparations can take from 1 to 3 months depending on our current stock of replacement parts.